Shipping policy

Shipping Policy

Last updated: 9 November 2025

Thank you for shopping with LYVIIA . We’re committed to delivering comfortable footwear with a smooth, transparent shopping experience.

Processing Time
All orders are packed and prepared within 1–3 business days.

Shipping Time to Australia

• Standard Shipping: 7–14 business days

• Remote regions may require additional time.

• Tracking updates may take 2–4 days to appear during transit.

Order Tracking
A tracking link is automatically emailed once your order leaves our fulfilment facility.

All orders are processed and dispatched from our international fulfilment centre.
This allows us to maintain consistent quality and stock availability across all regions.

Customs Duties & Taxes
Most customers do not incur customs fees.
If they do apply, they are the responsibility of the customer.

Address Errors
Please ensure your shipping information is accurate.
If the parcel is shipped to an incorrect address provided by the customer, reshipping fees may apply.
For any shipping questions, our support team is here to help: